At Core Creator, we are dedicated to providing our customers with high-quality products and exceptional customer service. If for any reason you are not satisfied with your purchase, we offer a refund policy to ensure your complete satisfaction.
Eligibility for Refunds
In order to be eligible for a refund, you must return the product in its original condition and packaging within 7 days of the purchase date. We cannot issue a refund for used or damaged products. If the product is not in its original condition or if any components are missing, we may decline the refund or issue a partial refund at our discretion.
Return Process
If you would like to return a product, please contact our customer service team at contact@corecreator.in to initiate the return process. Once the return has been approved, you will receive instructions on how to proceed with the return. Please note that the customer is responsible for the cost of return shipping.
Refund Processing
Once we receive the returned product, we will inspect it to ensure it meets the conditions for a refund. If the return is approved, we will process the refund within 7 business days. Refunds will be issued in the original form of payment. Please note that it may take an additional 3-5 business days for the refund to appear on your statement, depending on your financial institution.
Exchanges
If you would like to exchange a product, please contact our customer service team at contact@corecreator.in to initiate the exchange process. We will do our best to accommodate your request, subject to product availability.
Cancellation Policy
Please note an order can only be canceled within 24 hours of placing. The order is processed after 24 hours, no cancellation request will be entertained.
Shipping Policies
Core Creator ships its products to almost all parts of India. Order placed will be shipped within 3 days. We ship on all days except Sundays and National Holidays.
Contact Us
If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer service team at contact@corecreator.in. We are here to assist you and ensure your complete satisfaction with our products and services.